Explaination of Subscription Plans
Explaination of Subscription Plans
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Follow the below guidelines:
Step 1: Guide the customer to the current offers ( if any ) and subscription details.
Step 2: Explain them the Subscription plans and pricing details of the Business plan per device.
An agent can refer the website https://bizanalyst.in/#pricing for current pricing details.
Disposition
If resolved
Subscription Related - Purchase Related Query
Note- If the issue is not resolved, then forward that call to the L2 team or raise a ticket.
Scenario 2: Merchant is a new user and wants to know about the plan details
Step 1: Please share the plan pricing with the merchant
Step 2: Arrange sales team call back.
Disposition
If resolved
BA_Others - Sales_Team_Callback
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