Step 1: If the Partner wants to activate a subscription for the customer from the partner portal and he has some query for how to do it from the partner portal. Guide them to contact the partner support helpline number 8879899398 .

> If resolved

>Disposition: Subscription Related - Purchase related query 

Step 2: If he has some commercial details, then ask them to contact their respective RSM ( Regional Sale Manager) or KAM ( Key Account Manager ). 

> If resolved

>Disposition: Channel partner query - Call back from RSM