Explain to the end user how to add the user by creating the user from the admin mobile app.
- HOW to add USER from the mobile app
- Click on the 3 horizontal navigation bars on the left above corner of the dashboard and then click on the Users icon.
- Click on the orange +( plus ) button
- Enter the name and email id in the given places. Ensure that you are entering the correct email id of your user.
- Once the user is successfully added, you will be taken to the permissions page. Here you can assign the required permissions to the user. By default, the user will be given admin permission.
- After giving the required permission, click on SAVE
- Once, the permission is saved, then you will be taken back to the users page. Here, you will see the newly added user to the company. An email is also sent to the user informing him/her that he/she has been added to the company
- The email that the user receives is an invitation to log in to the mobile app, the user should open the email and click on the accept invitation option which then opens a new link to register here the user has to enter his mobile no and set a password for his account
Note: Users are added company wise. If a user is added in a Demo Company 1 that same user should be added in Demo Company 2 if required.
Disposition > If resolved Mobile App Troubleshooting - Add/DLT/deactive_user