CLOUD TALLY CONFIGURATION  

Step 1: Explain to the customer how to connect the Cloud tally with the Biz desktop app. Let the customer know that to connect we need a Static IP address of the cloud tally and an open ODBC port for syncing the data.

Step 2: Inform the end user that the details of Static IP address and open ODBC port will be provided by their Cloud Tally Provider.

Customer informs he will call us back once he receives  Static IP address and open  ODBC port no

> Disposition: Desktop app  Troubleshooting - Static IP address  port number required

Step 3: After Receiving these details, update it in the desktop app in Settings > Static IP address in Tally host and Open ODBC port in Tally port.

> Disposition: Sync Issue - Sync issue AWS CloudTally