Follow the below guideline: 

Step 1: When we receive a request from a customer or internal team for a Trial Extension then extend the trial from the admin app for the customer's registered mail id.

Step 2: If the Customer or internal team has not mentioned the days of extension then we extend it for 3 days.

Step 3 : If the Customer or internal team mentions the number of days to extend the extension then proceed further accordingly. (Maximum 7 days of extension can be given).