Situation: BLACK SCREEN  ERROR WHILE OPENING DEKSTOP APP

Resolution: You can follow the steps mentioned below if the blue screen appears and crashes automatically.

Step 1: Right-click on the app and open Properties.

Step 2: Click on Compatibility, Tick 'Run This Program in Compatibility', and check which Windows Version is selected there if it is selected as Windows XP or Windows Vista then it won't support doing the changes untick that option and save the settings