Make sure the below details are present in the tally for GST to calculate while creating an entry from the mobile app
We do not support GST classification(it is a feature request. GST should be maintain against the item.
State at company level
State in ledger level
GST% to be added in Item level
HSN code for every item
Without the above details, GST cannot be calculated.
> If resolved
>Disposition: Mobile app Troubleshooting - Data entry setting/issue
Merchant wants GST to be calculated automatically
Inform merchant to add voucher class for voucher type in tally
Select the same voucher class while creating an entry from the mobile app
Enable voucher class settings in mobile app
Settings > Data entry settings > Vouchers > Voucher class
Note: Voucher class should be maintained against voucher type in tally
Steps to View Voucher Class Details in Tally:
Open Gateway of Tally.
Select "Alter" from the main menu.
Choose "Voucher Type".
From the list, select the desired voucher type (e.g., Sales, Purchase, etc.).
On the right-hand side, look for the field named "Name of Class".
Under this section, you will find the voucher class details maintained by the merchant.
> If resolved
>Disposition: Mobile app Troubleshooting - Data entry setting/issue
Find the below images of tally for reference