3075 Waverley St Palo Alto, Ca 94306

Tel 650 424 1180

Sept 8, 2016 Dear SCU

For the past three years I have taught Research Methods as well as Action Research to master’s students in the faculty of Education at Santa Clara University as an adjunct professor.

My wife Susan ran a masters program at SCU 2009 -2016 .

As required, here is the most recent version of my curriculum vitae.

I am fully retired from The Institute for The Future (IFTF), A Research Institute, where I was a director for 13 of my 18 years there.

I received my doctorate in Communication from Stanford University and just before that completed the Masters in Communication Research Methods as a requirement to move on to the PhD program.

While at IFTF, I both supervised and conducted quantitative as well as qualitative research with several staff members. We used mixed methods research techniques in conducting needs assessments, interviews, surveys, evaluation research, other statistical studies and focus groups.

Since summer 2009, I have taught Ed 490, a research methods course for master’s students as an adjunct professor for Santa Clara University and Ed 369 the Action Research requirement for students enrolled in their Masters in Administrative Credentials Programs.

On occasion, both at Stanford and later for Fielding University, I have assisted PhD students with the methodology segments of their dissertations.

RESUME

Name: Jeff Charles PhD

EDUCATIONAL ACHIEVEMENTS:

PH.D Communications, Stanford University 1980

Masters in Communications Research Methods, Stanford University 1979 Bachelor of Science, University of London 1963

Manager: Dominica Broadcasting Service 1971-1974

Senior Producer (broadcasting) : Caribbean Services, BBC London 1974-75 Senior research Fellow, Institute for the Future(IFTF) 1982--83 Director and co-founder Technology/ Research Program,IFTF 1983-1996 CONSULTANCIES

US AID via Academy for Educational Development -distance education 1977-1980 State of Alaska --evaluation of communicationstechnology 1982-1995 State of California --adoption of new communicationstechnology 1988 Arctic Slope Telephone --strategic planning, customer servicementoring 1995-2007 OTZ Telephone --customer satisfaction assessment 2008

At IFTF, in addition to my role as a Research Specialist and Strategic Planner

for some Fortune 500 companies, I was also Vice President of Administration and Operations, with 15 out of 29 staff reporting to me.

BOARDS

.

Sincerely,

Jeff Charles, PhD