Support

GIL Support operates as the USG Consortia's central support office, providing technical support for the information and automation resources of the University System’s Academic Libraries.

GIL will provide development support, technical and functional assistance, and central coordination with the functional teams for the Alma application. GIL has also historically provided centralized hosting for USG's Integrated Library System, functioning as a SaaS (Software as a Service) provider to member libraries. This has changed with Alma, as Alma is hosted in the cloud by Ex Libris. GIL will still provide local hardware hosting to support various Alma integrations.