PROBLEMS & CHANGE REQUESTS
Interface change policies are available on the Interface Changes page.
Submit interface-related troubleshooting issues of immediate concern directly to GALILEO Support: galileo.usg.edu/contact
Submit non-emergency interface change requests to the GIL OPAC/Discovery Committee: http://goto.gil.usg.edu/changeform
Submit all cataloging-related issues to the Cataloging Team via email or LibAnswers.
TROUBLESHOOTING TOOLS
The PNX (Primo Normalized XML) record is what Primo uses to display record data in Primo. You can view the raw PNX in the following manner:
Run a search in Primo.
Display the Full Results for an item (click on an item in the result list).
Add the following parameter to the end of the search URL and then submit the modified URL: &showPnx=true