Karma Points
Karma Points
Scribendi has a system to reward our remote editors for their hard work and determination; this same system also discourages a few things we'd rather not see happen.
Pick up and complete an urgent (pink) task: +7
Pick up and complete a late-running (fuchsia) task: +15
Repeat order from customer: +2
If your work is good enough that a customer comes back to us again, you get credit for it, even if you don't happen to be available when the next order is placed and regardless of whether you are specifically requested for the next order. In other words, if the customer becomes or remains a repeat customer thanks to your work, you get credit even if you don't complete their subsequent order.
From time to time, Scribendi will offer bonus karma points for picking up late-running or difficult orders. These karma bonuses are added by the duty editors, and a green bonus karma box will appear on the order. Once you have completed and returned the order, the bonus karma is automatically applied to your account.
Also, if you refer a potential remote editor candidate to Scribendi, please send an email to freelance@scribendi.com to let us know. If that person is subsequently hired, we'll reward you with 100 bonus karma points!
Order held too long: -25
The Scribendi policy is that it's okay to temporarily accept a task to evaluate whether you want to do it and then reject it, but you shouldn't hang on to an order for a significant chunk of the deadline and then reject it. The rationale is that it isn't fair to the next editor who gets very little time to complete the job. It could also make the order late to the client, and it plays havoc with our resource planning and scheduling. Based on this, you have 20 minutes to review the document and subsequently reject it before incurring the karma penalty.
Missed editor deadline: -25
If you fail to return a document by the stated deadline, you will lose 25 karma points. This deduction does not apply to tasks that were already fuchsia or pink when you picked them up.
Please also note that if you leave Scribendi's roster, any remaining karma points are zeroed out.
Karma points are also awarded based on feedback given to editors by customers.
The list below outlines the karma point values of each rating.
1-star feedback: 0
2-star feedback: 0
3-star feedback: 0
4-star feedback: 5
5-star feedback: 10
Note: Client feedbacks are manually moderated. This is being done to make sure editors aren't given low scores in a client feedback for a reason that has nothing to do with editorial quality.
On the Control Panel, click the Karma Points Earned total for the month. Alternatively, go to the Editor's Log tab and scroll down.
Karma points can be redeemed for any of the rewards listed on our web site. Please consult your local tax authority as to how you need to account for such items in your annual returns.
Use the Karma Reward Form to place your karma orders: https://www.scribendi.com/editor/reward. Please send emails/messages through the form, or a response will likely not be possible.
Select the appropriate field to redeem your karma rewards (see rules below).
In the “Notes” box of the Karma Reward Form, please provide the details of your order.
When ordering a gift card, specify the online retailer, following the rules below.
When requesting an e-gift card from Amazon, please specify which currency you would prefer (.com, .ca, or .co.uk, .de, .fr).
Hit “Request Reward.”
Please note that karma requests are processed on a bi-weekly basis, and it may take the retailer up to two weeks to process the order for physical gift cards. E-gift cards are typically received within minutes of processing the request.
You will receive a confirmation email when your karma has been processed.
Please see the list of preferred vendors found below. If one of these vendors is available in your region, please select a vendor from this list. Exceptions are as follows:
If you have ordered from a specific vendor in the past without problems, you may continue to do so.
If the vendors listed are not applicable to your specific region or you wish to choose a vendor not on our preferred list, please ensure that the chosen vendor will accept a Canadian billing address before making a karma request.
If you request a retailer that sends physical gift cards from its website, please ensure that the retailer will ship to your country and that there is no shipping charge. Shipping charges will be deducted, if it is required.
Scribendi merchandise is available.
Please note that, due to the size of these packages and depending on your shipping location, these requests may take longer to arrive. Please give the packages at least a month to arrive at your address before contacting us with inquiries about the package.
If you would like to request Scribendi merchandise and you live outside of North America, please use the “Outside of North America” option for all merchandise.
Due to the difference in mailing and shipping costs, the karma amount associated with merchandise being shipped outside of North America has increased.
Amazon (Specify .com, .ca, .co.uk, .de, .fr)
Barnes & Noble
Indigo
Starbucks
Target
Amazon (Specify .com, .ca, .co.uk, .de, .fr)
Anthropologie
Barnes & Noble
Bed Bath & Beyond
Bonds
Carter's
Everlane
Frank & Oak
Future Shop (Canadian)
GC Regalo (Philippines)
Home Depot (Canadian)
Hotels.com
Indigo
JCPenney
LL Bean
Mountain Rose Herbs
Mountain Equipment Co-op
Old Navy
REI
Sodexo (Philippines)
Sportchek (Canadian)
Starbucks (.com and .ca)
Target
Victoria’s Secret
Whole Foods
Last Updated: 09/09/2022