On occasion, a client may provide details regarding the scope of their assignment/paper to us as part of their client instructions. These details often include specific questions that the client is supposed to be addressing in their paper. As part of the editing process, we can let the client know if we feel that they have met the criteria expected for the assignment or indicate that additional information/clarification may be required in order to meet the expectations. 

Sometimes clients may ask to have their word count altered to meet specifications for a particular academic assignment or an article for publication. We have no problem assisting the client in reducing the word count, but we will NOT write sections of the document for the client in order to increase the word count. It would, however, be appropriate to suggest to the client what they could research or add to the work. And it's also important to note that, while we make every attempt to follow clients' instructions, we cannot guarantee that we will be able to reduce the word count as much as a client may want. We guarantee a reduction of up to 20% for editing orders and 5% for proofreading orders. If there is a request in a proofreading order for a reduction of more than 5%, the service can be switched from proofreading to editing. These reductions should be made directly in the text by revising extraneous words, loose writing, and redundant expressions without deleting content. 

Scribendi is not in the business of helping people defraud their way through university or college. Our company is based on the foundation that we are not only providing editing and proofreading services but also partnering with our clients to make them better writers. Under NO circumstances do we write papers or complete homework for clients. 

Often, our clients do not cite sources appropriately. If you encounter this, use the "Insert Comment" button on the Scribendi AI toolbar (or the standard comment function in Word, Adobe, etc.) to politely remind the client that it is necessary to cite all their sources in order to give appropriate credit to the original author. 

If you suspect that the majority of a document has been plagiarized or pieced together from a variety of other works, please inform Customer Support immediately, and we will contact the client. If there are large portions of quoted material that are not sourced, highlight this material and bring it to the attention of the author. Explain the requirements for citations in your notes. If the author has requested that you paraphrase or rewrite portions of the document to avoid charges of plagiarism, please contact Customer Support. 

Last Updated: 09/09/2022