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The SKIP - Working with Scribendi
Home
1. Welcome to Scribendi
Welcome
Our Work Style
Our Histroy
Meet Some Scribendi Managers and Personnel
Meet Some Scribendi Managers and Personnel (Cont.)
Our Mission
Scribendi's Commitment to Quality
Services and Competitors
Confidential Information and Privacy
Computer Use
File Retention
Copyright, Proprietary Rights, and Access
Non-Solicitation
Scribendi Pay and Taxes
2. The Scribendi Site
Scribendi Website
Our Retail Services
I'm an Author. . .
I'm a Student...
I Need Academic Services. . .
English Is My Second Language. . .
I'm a Business Person. . .
I Have Personal Documents. . .
The Resources Section
Just the FAQs, Ma'am
3. What the Customer Sees
The Client's Point of View
Creating an Account
Instant Quote
Word Count
Turnaround Time
Placing an Order
Privacy Policy
Details of Your Order
Picking Up an Order
Downloading the Order
4. The Scribendi System
Welcome to EditorWorks™
Navigation Tabs
Scribendi Forum Guidelines
Control Panel
Order Information
Order Details
Order Summary
Downloading Files
Reporting Issues
Word Count Discrepancies
Service Upgrades
Other Issues
Getting Started on the Order
Download the File
Working on the File
File Types
Right to Left Text
Right to Left Text in Comment Boxes
General Formatting Issues
Returning a Job
Uploading Files
Client Notes
Examining the File
Returning the File
Dos and Don'ts for Client Notes
Examples of Editor Feedback
Second-Look Proofreading
Invoicing and Payments
5. Scribendi Guidelines and Policies
Your Commitment to Scribendi
Quality Policy and Quality Objectives
Client Relations and Customer Service
Client Instructions and Client Requests
Communication
Plagiarism, Homework, and Scribendi
Do Not Add or Delete Content
Document Confidentiality and Security
Premium Pay for Weekend Orders
Free Sample Edits
Order Cancellation Policy
Late Orders
Determining Order Deadlines
Rejecting Orders Too Late
Required Software and Software to Avoid
Anonymizing Your Software
Viruses, Spyware, and Other Hazards
File Types and File Handling
Deleting Scribendi Files
File Issues and Solutions
Right to Left Text
Unexplained Word Breaks
The Tracking for Changes Goes Missing
Changing Footnotes to Endnotes (or Vice Versa)
Comment Text is Tiny and Unreadable
Major Increase in File Size after Editing
News and Memos
6. Feedback, QA Checks, and Karma
The Quality Assurance (QA) Process
QA Types
Karma Points
Client Feedback and What We Do With It
Statistics and Why We Track Them
7. The Scribendi AI Add-in for MS Word
Scribendi AI
How to Install the Scribendi AI
How to Use the Scribendi AI
The Disappearing AI
Scribendi Policy on Generative AI
8. The Scribendi Courses and Next Steps
Scribendi Courses
Where to Go From Here and Why
English Grammar Curriculum
Editing Curriculum
Proofreading Curriculum
Hacks Curriculum
Available Courses
Next Steps
Profile Test
The SKIP - Working with Scribendi
Home
1. Welcome to Scribendi
Welcome
Our Work Style
Our Histroy
Meet Some Scribendi Managers and Personnel
Meet Some Scribendi Managers and Personnel (Cont.)
Our Mission
Scribendi's Commitment to Quality
Services and Competitors
Confidential Information and Privacy
Computer Use
File Retention
Copyright, Proprietary Rights, and Access
Non-Solicitation
Scribendi Pay and Taxes
2. The Scribendi Site
Scribendi Website
Our Retail Services
I'm an Author. . .
I'm a Student...
I Need Academic Services. . .
English Is My Second Language. . .
I'm a Business Person. . .
I Have Personal Documents. . .
The Resources Section
Just the FAQs, Ma'am
3. What the Customer Sees
The Client's Point of View
Creating an Account
Instant Quote
Word Count
Turnaround Time
Placing an Order
Privacy Policy
Details of Your Order
Picking Up an Order
Downloading the Order
4. The Scribendi System
Welcome to EditorWorks™
Navigation Tabs
Scribendi Forum Guidelines
Control Panel
Order Information
Order Details
Order Summary
Downloading Files
Reporting Issues
Word Count Discrepancies
Service Upgrades
Other Issues
Getting Started on the Order
Download the File
Working on the File
File Types
Right to Left Text
Right to Left Text in Comment Boxes
General Formatting Issues
Returning a Job
Uploading Files
Client Notes
Examining the File
Returning the File
Dos and Don'ts for Client Notes
Examples of Editor Feedback
Second-Look Proofreading
Invoicing and Payments
5. Scribendi Guidelines and Policies
Your Commitment to Scribendi
Quality Policy and Quality Objectives
Client Relations and Customer Service
Client Instructions and Client Requests
Communication
Plagiarism, Homework, and Scribendi
Do Not Add or Delete Content
Document Confidentiality and Security
Premium Pay for Weekend Orders
Free Sample Edits
Order Cancellation Policy
Late Orders
Determining Order Deadlines
Rejecting Orders Too Late
Required Software and Software to Avoid
Anonymizing Your Software
Viruses, Spyware, and Other Hazards
File Types and File Handling
Deleting Scribendi Files
File Issues and Solutions
Right to Left Text
Unexplained Word Breaks
The Tracking for Changes Goes Missing
Changing Footnotes to Endnotes (or Vice Versa)
Comment Text is Tiny and Unreadable
Major Increase in File Size after Editing
News and Memos
6. Feedback, QA Checks, and Karma
The Quality Assurance (QA) Process
QA Types
Karma Points
Client Feedback and What We Do With It
Statistics and Why We Track Them
7. The Scribendi AI Add-in for MS Word
Scribendi AI
How to Install the Scribendi AI
How to Use the Scribendi AI
The Disappearing AI
Scribendi Policy on Generative AI
8. The Scribendi Courses and Next Steps
Scribendi Courses
Where to Go From Here and Why
English Grammar Curriculum
Editing Curriculum
Proofreading Curriculum
Hacks Curriculum
Available Courses
Next Steps
Profile Test
More
Home
1. Welcome to Scribendi
Welcome
Our Work Style
Our Histroy
Meet Some Scribendi Managers and Personnel
Meet Some Scribendi Managers and Personnel (Cont.)
Our Mission
Scribendi's Commitment to Quality
Services and Competitors
Confidential Information and Privacy
Computer Use
File Retention
Copyright, Proprietary Rights, and Access
Non-Solicitation
Scribendi Pay and Taxes
2. The Scribendi Site
Scribendi Website
Our Retail Services
I'm an Author. . .
I'm a Student...
I Need Academic Services. . .
English Is My Second Language. . .
I'm a Business Person. . .
I Have Personal Documents. . .
The Resources Section
Just the FAQs, Ma'am
3. What the Customer Sees
The Client's Point of View
Creating an Account
Instant Quote
Word Count
Turnaround Time
Placing an Order
Privacy Policy
Details of Your Order
Picking Up an Order
Downloading the Order
4. The Scribendi System
Welcome to EditorWorks™
Navigation Tabs
Scribendi Forum Guidelines
Control Panel
Order Information
Order Details
Order Summary
Downloading Files
Reporting Issues
Word Count Discrepancies
Service Upgrades
Other Issues
Getting Started on the Order
Download the File
Working on the File
File Types
Right to Left Text
Right to Left Text in Comment Boxes
General Formatting Issues
Returning a Job
Uploading Files
Client Notes
Examining the File
Returning the File
Dos and Don'ts for Client Notes
Examples of Editor Feedback
Second-Look Proofreading
Invoicing and Payments
5. Scribendi Guidelines and Policies
Your Commitment to Scribendi
Quality Policy and Quality Objectives
Client Relations and Customer Service
Client Instructions and Client Requests
Communication
Plagiarism, Homework, and Scribendi
Do Not Add or Delete Content
Document Confidentiality and Security
Premium Pay for Weekend Orders
Free Sample Edits
Order Cancellation Policy
Late Orders
Determining Order Deadlines
Rejecting Orders Too Late
Required Software and Software to Avoid
Anonymizing Your Software
Viruses, Spyware, and Other Hazards
File Types and File Handling
Deleting Scribendi Files
File Issues and Solutions
Right to Left Text
Unexplained Word Breaks
The Tracking for Changes Goes Missing
Changing Footnotes to Endnotes (or Vice Versa)
Comment Text is Tiny and Unreadable
Major Increase in File Size after Editing
News and Memos
6. Feedback, QA Checks, and Karma
The Quality Assurance (QA) Process
QA Types
Karma Points
Client Feedback and What We Do With It
Statistics and Why We Track Them
7. The Scribendi AI Add-in for MS Word
Scribendi AI
How to Install the Scribendi AI
How to Use the Scribendi AI
The Disappearing AI
Scribendi Policy on Generative AI
8. The Scribendi Courses and Next Steps
Scribendi Courses
Where to Go From Here and Why
English Grammar Curriculum
Editing Curriculum
Proofreading Curriculum
Hacks Curriculum
Available Courses
Next Steps
Profile Test
4. The Scribendi System
4
.1.
Welcome to EditorWorks™
4
.2.
Navigation Tabs
4
.3.
Scribendi Forum Guidelines
4.
4
.
Control Panel
4.
5
.
Order Information
4.
6
.
Order Details
4.
7
.
Order Summary
4.
8
.
Downloading Files
4.
9
.
Reporting Issues
4.10.
Word Count Discrepancies
4.11.
Service Upgrades
4.12.
Other Issues
4.1
3
.
Getting Started on the Order
4.1
4
.
Download the File
4.1
5
.
Working on the File
4.1
6.
File Types
4.1
7
.
Right to Left Text
4.1
8
.
Right to Left Text in Comment Boxes
4.1
9
.
General Formatting Issues
4.
20
.
Returning a Job
4.
21
.
Uploading Files
4.
22
.
Client Notes
4.2
3
.
Examining the File
4.2
4
.
Returning the File
4.2
5
.
Dos and Don'ts for Client Notes
4.2
6
.
Examples of Editor Feedback
4.2
7
.
Second-Look Proofreading
4.2
8
.
Invoicing and Payments
Last Updated: 09/
09
/2022
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