As noted on the previous slide, we don’t allow direct contact between clients and editors. There are a number of reasons for this:

• We believe editors should be allowed to get on with the business of doing what they do best—editing. That’s why we handle everything else.

• Most of the material we take in really doesn’t require a great deal of discussion—a college paper submitted for proofreading simply needs to be proofread.

• We believe manuscripts should be reviewed objectively. For example, if a client submits a novel for editing, the editor should be able to review the book as a potential reader would. A reader does not have the benefit of a one-on-one discussion with the author to get an idea of what the author meant to say when they are reading a manuscript; the editor needs to make sure the author is communicating what he/she should.

• Finally, there’s the matter of business efficiency. The Scribendi model is one we’ve honed over a decade, and it’s one that gets the most work to the most editors while providing fast, efficient service to a huge number of clients.

Last Updated: 09/09/2022