To help prevent allergy issues in a food premises:
Ensure ingredients are clearly listed for each menu item, and employees know.
Ensure that customers are made aware of any allergens in foods chosen (i.e. Ask if any food allergies are a concern from the beginning of service).
Avoid cross-contamination of non-allergen foods with allergen-containing foods when in storage, on display, being cooked/prepared, and served.
Use separate utensils, equipment, and storage containers for processing, holding/displaying, and serving allergenic and non-allergenic foods. Ensure non-allergenic foods remain separate and safe.
For servers: Carry only as many dishes as possible to prevent spillage from one dish onto another.
On Display: Label all dishes and/or foods thoroughly and with correct ingredients, so customers are in the know.
Wash hands in between working with an allergen and a non-allergen containing food.
Educate kitchen and serving staff on menu changes and protocols for dealing with allergies.
If a customer is undergoing a severe allergic reaction: Contact 911 immediately.
Ensuring staff remain up-to-date and informed of ingredients used in food production, is the first step to ensuring customers remain informed and safe as well. YOU DO NOT WANT TO TAKE CHANCES - IT COULD COST SOMEONE THEIR LIFE!