Office for Student Inclusion (OSI)

OSI Team

Overview

Though its programs have existed for several years, OSI is one of the newest units in the Eccles School. In addition to providing support for First Ascent, Opportunity Scholars, and the Refugee Program, OSI hosts broader events like Summer Bridge, a multi-day workshop that introduces students to campus and sharpens their math and writing skills for college. Located on the third floor of SFEBB, OSI also offers student employment, study space, meditation space, and clinical counseling.

• First Ascent - A scholarship and mentorship program for undergraduate students with significant, demonstrated financial need. Students must apply as freshmen, and they are required to major or minor within the Eccles School.

• Opportunity Scholars - A scholarship and mentorship program for first-generation undergraduate students, eligible for financial aid. Students are admitted each year, and they are required to major within the Eccles School.

• Refugee Program - Part of the Refugee Education Initiative, started by Roger Boyer. Participating students do not need to study within the Eccles School.

Business Processes + Salesforce Usage

• Admission - Receive, evaluate, and process admission applications.

  • Application Program

  • Contact

• Program Status Monitoring - Monitor students' academic performance for probation and dismissal.

  • Application Program

  • Contact

• Reporting - See admission, scholarship, and student information on an aggregate level.

  • Dashboard

  • Report

• Scholarship Awarding - Award scholarships. Based on criteria, notify students about probation and scholarship loss.

  • Application Program

  • Contact

  • Scholarship + Scholarship Awarded

• Student Programming - Track expected and actual attendance at events. Track involvement in mentoring and other programming.

• Student Services - Meet 1:1 with students. Record notes from appointments.

  • Academic/Career Comment

  • Contact

Challenges

• First Ascent

  • Previewing and editing the admission application (opens October 1 and closes February 15)

  • Collecting recommendations (recommenders are not alerted until a student completes and submits the application)

  • Sharing application materials with board members

  • Utilizing reports and dashboards to share data with board members (e.g. admission decisions, student demographic information, academic performance)

• Opportunity Scholars

  • Previewing and editing the admission application

  • Utilizing reports and dashboards to share data with 20+ board members (e.g. admission decisions, student demographic information, academic performance)

  • Increasing funding and growing the program

UPDATED: 4/15/2021 (RACHEL OSTERMAN)