Ngày đăng: Oct 20, 2020 2:49:53 PM
Toll-free child helpline to support children in Vietnam
In a great effort to reinforce its commitments towards children and their protection, the government, with support from Plan Vietnam, an international children’s development organisation, set up the first-ever national child helpline (Magic Number 18001567) in May 2004. The toll-free helpline provides youths, especially children with access to 24-hour counselling, support, and protection services.
After over ten years of operation, the helpline has received and processed more than 2.5 million calls from children and adults nationwide. Over half of the calls came from children and most child callers were in the 11-18 year old age group. They said that they had suffered from a range of problems, namely school pressures, issues with classmates, bad health, violence, trafficking or even sexual abuse. All children who called the helpline received counselling appropriate to their situation. They were referred to suitable services and places of safety, as a means to provide comprehensive assistance. Thanks to the constant efforts of experts, consultants as well as the enthusiastic help of Plan Organisation, the helpline has considerably contributed to restricting damages to children and assisted them in developing both physically and mentally.
As a member of Child Helpline International (CHI), Magic Number aims to offer a hand when children’s needs are ignored or their rights are violated. If you are at risk or need advice, contact Child Protection Helpline on 18001567. Apart from this number, however, as of December 2017, you can dial 111 - a new hotline - for the same purpose.
1. Match the words/ phrases with their definitions.
Ghép các (cụm) từ với định nghĩa đúng.
sexual abuse
comprehensive
commitment
trafficking
toll-free
reinforce
………….. - to make something stronger
……………. - a promise to support somebody or something
……………. - (of a telephone call to an organization or a service) that you do not have to pay for
……………. - the activity of buying and selling something illegally
……………. - the offensive or violent sexual behaviour of someone towards a person who does not want it
…………… - complete and including everything that is necessary
2. Read the text again and choose the best options.
Đọc lại bài khóa và chọn đáp án đúng.
1. What is a child helpline?
A. A food support service for children
B. A telecommunication support service for children and young adults
C. A national television channel for children
2. When was Magic Number 18001567 set up?
A. In 2004
B. In 2012
C. In 2014
3. Which age group has called the helpline most?
A. 5 - 10 year old age group
B. 11 – 18 year old age group
C. 19 – 25 year old age group
4. What is the aim of the child helpline?
A. To share health information with children
B. To entertain children and young adults
C. To assist children when their needs are ignored or their rights are violated
5. Which hotline will be launched for children protection?
A. 111
B. 114
C. 115
3. Decide whether the following statements are True (T) or False (F).
Xác định xem những câu sau đây là Đúng (T) hay Sai (F).
1. Callers don’t have to pay for the service and the telephone calls.
2. You can only call Magic Number during office hours.
3. Only children from 11 years old and above can call the helpline.
4. Only some children received appropriate support when they called the helpline.
5. Plan Vietnam plays an important role in the establishment and development of the child helpline.
6. Most children hesitate to call the helpline so this service hasn’t considerably contributed to limiting damages to children.
4. Fill in each blank with NO MORE THAN TWO WORDS from the reading text.
Điền vào mỗi chỗ trống không quá 2 từ có trong bài đọc.
1. The government with support from Plan Vietnam ………… the child helpline in 2004.
2. The helpline has received millions of calls from children and adults…………. .
3. Child callers shared that they ………….from many different problems.
4. Magic Number 18001567 creates favorable conditions for children to develop physically and …………….
5. When children’s rights are …………., people can contact the helpline for assistance.
Keys:
1. Match the words/ phrases with their definitions.
Ghép các (cụm) từ với định nghĩa đúng.
reinforce - to make something stronger
commitment - a promise to support somebody or something
toll-free - (of a telephone call to an organization or a service) that you do not have to pay for
trafficking - the activity of buying and selling something illegally
sexual abuse - the offensive or violent sexual behaviour of someone towards a person who does not want it
comprehensive - complete and including everything that is necessary
2. Read the text again and choose the best options.
Đọc lại bài khóa và chọn đáp án đúng.
1. What is a child helpline?
A. A food support service for children
B. A telecommunication support service for children and young adults
C. A national television channel for children
2. When was Magic Number 18001567 set up?
A. In 2004
B. In 2012
C. In 2014
3. Which age group has called the helpline most?
A. 5 - 10 year old age group
B. 11 – 18 year old age group
C. 19 – 25 year old age group
4. What is the aim of the child helpline?
A. To share health information with children
B. To entertain children and young adults
C. To assist children when their needs are ignored or their rights are violated
5. Which hotline will be launched for children protection?
A. 111
B. 114
C. 115
3. Decide whether the following statements are True (T) or False (F).
Xác định xem những câu sau đây là Đúng (T) hay Sai (F).
1. Callers don’t have to pay for the service and the telephone calls. T
2. You can only call Magic Number during office hours. F
3. Only children from 11 years old and above can call the helpline. F
4. Only some children received appropriate support when they called the helpline. F
5. Plan Vietnam plays an important role in the establishment and development of the child helpline. T
6. Most children hesitate to call the helpline so this service hasn’t considerably contributed to limiting damages to children. F
4. Fill in each blank with NO MORE THAN TWO WORDS from the reading text.
Điền vào mỗi chỗ trống không quá 2 từ có trong bài đọc.
1. The government with support from Plan Vietnam set up the child helpline in 2004.
2. The helpline has received millions of calls from children and adults nationwide.
3. Child callers shared that they had suffered/ suffered from many different problems.
4. Magic Number 18001567 creates favorable conditions for children to develop physically and mentally.
5. When children’s rights are violated, people can contact the helpline for assistance.