Topic 2: Board Member Communication with the Public

Objective:
To clarify that Board of Education members may receive communication from the public but must avoid directly engaging in decision-making or personal correspondence regarding school operations.

Internal and External Stakeholders:

Internal: Superintendent, Board of Education, Program Manager of Communications and Strategic Initiatives
External: Parents, Students, Community Members, Press

Step-by-Step Operations Procedure:

Community member sends email or message to a Board member.
The Board member acknowledges receipt and forwards the message to the Board Chair and Superintendent.
The Superintendent responds to the content or refers the matter to the appropriate department.

Step-by-Step Communications Procedure:

Public-facing documents (Board of Education webTopic, newsletters) should clearly outline communication roles.
District events include reminders that Board members serve in a policy-making—not operational—capacity.
Public comment guidelines reinforce this boundary during meetings.