Topic 5: Communication Score Reporting & Action Plan Sharing

Topic 5: Communication Score Reporting & Action Plan Sharing

Objective:
To close the feedback loop by reporting results from communication evaluations and outlining specific steps the district will take to improve clarity, reach, and trust.

Internal and External Stakeholders:

• Internal: Superintendent, Program Manager of Communications and Strategic Initiatives, Board of Education, Staff

• External: Parents, Students, Community Members

Step-by-Step Operations Procedure:

1. After surveys or forums, data is reviewed by the Superintendent and Program Manager of Communications and Strategic Initiatives.

2. A summary score or rating is assigned to overall communication (e.g., 1–10 scale or themed rubrics).

3. Improvement areas are identified and prioritized.

4. A 3–6 month action plan is developed to address key gaps.

Step-by-Step Communications Procedure:

1. Score summaries and highlights are shared publicly via newsletters and the website.

2. A detailed action plan is presented to the Board of Education.

3. Periodic updates are given to stakeholders on progress.

4. Improvements are celebrated publicly to show responsiveness and growth.

Possible Communication Mediums:

• Website (Public Dashboard or PDF)

• Email & Newsletters

• Social Media Announcements

• Board Meeting Presentations