PROCESS UPDATES FOR 2025
MA-12 PRO Power cords Now Available Update as of 29 Jul 2025
RFQ Emails from Jhenry Update as of 23 Jul 2025
20% Discount for Flood-Affected Areas in Texas Update as of 21 Jul 2025
Business Orders Online Update as of 18 Jul 2025
Update: Regarding the Inventory of MA-15 Filters Update as of 15 Jul 2025
HVAC Filters Decommissioned Notice Update as of 05 Jul 2025
Filter Materials Update as of 02 Jul 2025
Passwordless Login Enable Update as of 01 Jul 2025
Important: Regular MA-15 Units Update as of 27 Jun 2025
MA-14 Decommissioning | MA-15 Restocking Update Update as of 27 Jun 2025
MA-22 Filter Update Update as of 16 Jun 2025
MA-112 Decommission Notice Update as of 13 Jun 2025
Warranty Claims for Hudson Bay Purchases Update as of 02 Jun 2025
Print Requests Update Update as of 20 May 2025
MA-15 Filter Design Update as of 15 May 2025
Update: MA-14 Filter Design Change Update as of 07 May 2025
Unit Information on the Website Update as of 21 Apr 2025
Warranty Registry Checks Update as of 14 Apr 2025
Understanding Noise Level Update as of 11 Apr 2025
Warranty Claims Update as of 26 Mar 2025
Cancellation Request for Pending Orders that are pushed through Amazon Fulfillment Update as of 25 Mar 2025
Possible Common Issue MA-50 V3 - Not Enough Power / Control Issue Update as of 19 Mar 2025
MA-25 PET Filter Decommissioning Update as of 12 Mar 2025
Filter Club Subscriptions Swaps Update as of 12 Mar 2025
Parts Request Update as of 12 Mar 2025
Price Update Update as of 03 Mar 2025
Unit Recommendation Ideal for Blind People Update as of 28 Feb 2025
LA Dream Center Warranty Replacements Update as of 27 Feb 2025
Important Update on the Rewards Program Update as of 14 Feb 2025
CETRIX Account Update as of 14 Feb 2025
Carbon Pellet Good To Know Information Update as of 06 Feb 2025
MA-112 H13 Filter Reset Indicator Update as of 06 Feb 2025
Replacement Order Codes Update as of 06 Feb 2025
Medify Air / Amazon Canada Update as of 30 Jan 2025
What's New Regarding Warranty Returns & Replacement Handling Update as of 27 Jan 2025
Reminder | Ticket Assignment and Handling Guidelines Update as of 20 Jan 2025
LA Relief Pricing (Truck Sale in CA) Update as of 20 Jan 2025
Buy One, Give One Offer (Website Offer Only) Update as of 17 Jan 2025
MA-35 Remote Control Battery Update as of 14 Jan 2025
NOFRAUD FAILED ORDERS Update as of 14 Jan 2025
Medify Air Partners with FEMA for LA Wildfire Relief Update as of 11 Jan 2025
Wildfire Discount Code Update as of 10 Jan 2025
Update California Wildfire Update as of 09 Jan 2025
SEEL LLC (Reseller) Update as of 03 Jan 2025
PROCESS UPDATES FOR 2024
MA-10 Replacement Requests Update as of 23 Dec 2024
MA-45 CADR / CFM per fan speed level Update as of 23 Dec 2024
MA-12 PRO Preinstalled Filters Update as of 19 Dec 2024
Orders Fulfilled by Amazon via USPS Update as of 17 Dec 2024
Warranty Claims for Phasing-Out SKUs Update as of 17 Dec 2024
Influencer Inquiries Update as of 12 Dec 2024
MA-12 PRO Power Cords Update as of 12 Dec 2024
Missed Promotions Handling Update as of 26 Nov 2024
MA-10 Decommissioning Update as of 22 Nov 2024
Price Update Update as of 22 Nov 2024
Warehouse Operations for Thanksgiving Update as of 21 Nov 2024
eBay Store Now Closed Update as of 20 Nov 2024
MA-10 BOGO Issue Update as of 17 Nov 2024
MA-10 Orders to be Fulfilled by AMAZON Update as of 15 Nov 2024
MA-440 Replacement Filters and Aroma Tray Update as of 14 Nov 2024
CSM Email Endorsement Update as of 08 Nov 2024
We Now Accept HSA / FSA for Payment Update as of 08 Nov 2024
We Now Accept HSA / FSA for Payment Update as of 28 Oct 2024
MA-125 Unit | PM Status | 1-2 Digit numbers displayed Update as of 23 Oct 2024
Welcome Offer Update as of 18 Oct 2024
Amazon Unauthorized Sellers Update as of 15 Oct 2024
MPR & FPR Ratings on our HVAC Filters Update as of 15 Oct 2024
MA-14 Power Cord Update as of 15 Oct 2024
Hurricane Milton Update as of 11 Oct 2024
Product Manual Request Update as of 07 Oct 2024
Walmart Orders in Extensiv Update as of 30 Sep 2024
Static Pressure Drop on our HVAC Filters Update as of 25 Sep 2024
MA-25 Filter Design Changes Update as of 24 Sep 2024
MA-12 PRO Power Cord Update as of 24 Sep 2024
Special Handling for Jessica Youstra Update as of 23 Sep 2024
MA-125 Air Purifier: Numeric Indicators Explained Update as of 17 Sep 2024
Medify Pro Branding Update as of 13 Sep 2024
MA-125 UV Light Update as of 12 Sep 2024
HEPA Cool Neck Fan Update as of 06 Sep 2024
Sales Inquiries | Transferring to CSM Update as of 29 Aug 2024
HelpScout Snooze Option Update as of 28 Aug 2024
MA-22 Control Panel Lights Update as of 26 Aug 2024
MA-12 PRO Filters Update as of 23 Aug 2024
MA-1000 Timer Function Update as of 20 Aug 2024
Emerging Issue | State Contracts | Incorrect Filters Sent Update as of 19 Aug 2024
Warehouse Pick-up / Drop-offs Update as of 12 Aug 2024
MA-14 Filter Design Change Update as of 12 Aug 2024
Nationally Recognized Testing Laboratory (NRTL) Certification Update as of 07 Aug 2024
Amazon Fulfilled Orders for International Shipping Update as of 05 Aug 2024
faire.com Update as of 02 Aug 2024
MA-15 Smart UV Light Update as of 29 Jul 2024
MA-35 "888" Code Update as of 22 Jul 2024
MA-40 and Parts Request Update as of 17 Jul 2024
"For Billing" SKU Update as of 16 Jul 2024
Discount Handling: Applying Partial Refunds or Full Discounts Update as of 16 Jul 2024
Technical Troubleshooting: Issue: Noise Update as of 16 Jul 2024
New Lifetime Warranty Guidelines Update as of 15 Jul 2024
MA-112 UV Light Update as of 28 Jun 2024
Black Units Decommissioning Update as of 18 Jun 2024
Amazon Mexico Warranty Claims Update as of 14 Jun 2024
MA-125 Air Flow Update as of 13 Jun 2024
Current Programs Medify Air is Part of Update as of 10 Jun 2024
MA-18 Warranty Claims Update as of 03 Jun 2024
Clean Air Rooms Program Update as of 03 Jun 2024
Business Sales and TAX Exempt Customers (Updated) Update as of 22 May 2024
Pattern / Pattern Direct Update as of 21 May 2024
Canada, Medify CA / Shopify Update Update as of 21 May 2024
MA-50 v3 Dimensions Update as of 09 May 2024
Credit Card Updates and/or Payments Over the Phone Update as of 09 May 2024
Business Sales and TAX Exempt Customers Update as of 08 May 2024
Noise Level MA-125 Unit Update as of 25 Apr 2024
NETSUITE - Order Modifications and Missed Rebuy items Update as of 15 Apr 2024
Updating Filterclub Payment Method Update as of 09 Apr 2024
MA-50V.3R vs MA-50V.3UR Dimension Update as of 18 Mar 2024
FilterClub | Shopify Checkout Update as of 11 Mar 2024
Amazon UK/EU Store Update as of 29 Feb 2024
Extensive Manual Orders Update as of 15 Feb 2024
MA-40-WHITE V3.0 Update as of 12 Feb 2024
MA-125 Dimmer Function Explained Update as of 05 Feb 2024
Creating Draft Orders for Billing Purposes Additional Handling Update as of 24 Jan 2024
CLR Orders Update as of 23 Jan 2024
Order Processing - New Process Update as of 08 Jan 2024
Knowles Avenue Fund Orders Update as of 08 Jan 2024