PROCESS UPDATE:
Update as of 03 JUN 2024
If a customer would need MA-18 as warranty replacement (for example they still have unused ma-18 filters or the customer insists on getting the MA-18) we still have black units on hand.
L1 : Endorse to L2
L2: Email Gina so she could "Add" stocks.
PROCESS UPDATE:
Update as of 17 MAY 2024
Once the black units run out of stock, we can offer the regular MA-15 and MA-22 units.
In case the customer will refuse these choices and would like to try the MA-15 Smart, we can honor the request and allow him to pay the price difference.
ONLY IF he has purchased the unit and filters on our website, or has an active subscription, and is keeping up in replacing filters regularly.