SPECIAL INSTRUCTION:
Always attach a copy of their invoice for any refund request or inquiries about payments, discounts and/ or refunds.
Launch Shopify
Search for the customer’s account (Order number, customer name or email address)
Open the order where the invoice/receipt is needed
Click on MORE ACTIONS and choose Export PDF with Order Printer Pro
Choose Receipt/Invoice
6. Save as PDF and Click the download icon on the upper right.
7. The invoice can be saved and attached when you email the customer
Launch Amazon Seller Central
Search for the customer’s Order ID
Click "PRINT PACKING SLIP" or click on their name (in blue)
Click SEND