OVERVIEW:
Use this document to assist customers with warranty registration.
Medify Air Website > Warranty Registration
HOW TO REGISTER?
Provide the warranty sign up link to the customer https://medifyair.com/pages/warranty-2
and if needed, walk them through the registration process.
Tell the customer to fill out the information needed. See list below for your reference:
Name
Email Address
Phone Number
Shipping Address
Purchase Method
Order Number
Item Model
Quantity
Tick the radio button for the acknowledgement statement
Click Submit Application
Note: If the customer ordered multiple SKU in one order, they will need to register each SKU separately
The customer should receive an email confirmation. If they did not receive any email, ask the customer to check their spam or junk mail folder. If email can’t be found, create a ticket and ask L2 to confirm registration and send proof to the customer via email.