PROCESS UPDATE:
Update as of 26 NOV 2024
Handling missed promotions and price match inquiries.
PRICE MATCH QUALIFIERS
Customer should already have the unit and purchased within 30 days
Promo should be active at the time of inquiry
**If there is an existing discount, refund the price difference ONLY. Promotions cannot be combined **
* If order is still in transit, you may price match if the discount is equal to or less that the return cost.
* If the order is still ON HOLD, cancel the order.
Customer has the unit and purchased within 30 days? YES
Promo active at the time of inquiry? NO
PRICE MATCH DECLINED
They should reach out at the time the promo is active.
The customer may return the unit as Buyers Remorse
If not eligible for price match, can offer up to 10% discount including the original order's discount, if any.
FOR BLACK FRIDAY "CYBER" DISCOUNT.
MAKE SURE TO DOUBLE-CHECK ELIGIBILITY.
THE DISCOUNT IS ONLY APPLICABLE TO FULL-PRICED UNITS