PROCESS UPDATE:

Update as of 17 DEC 2024

1. MA-10-B1

   • Action: Process replacements as usual while supplies last.

   • Current Stock:

     • MA-10-B1: 49 units in Amazon

2. MA-125

   • Replacement Option: Offer MA-112 (better coverage).

   • Current Stock:

     • MA-125-B1: 1,939 units across Tamarac, Cerritos, and Amazon.

     • MA-125-W1: 187 units in Amazon.

3. MA-1000

   • Replacement Option: Offer MA-1400.

   • Current Stock:

     • 301 units across Cerritos and Tamarac.

4. Black and Silver Units

   • Action: Offer white variants as replacements.

Important Notes:

• Please be minded that replacements can only be provided while supplies last.

• Always check stock levels in Shopify or with Leads before confirming replacement options with customers.

• Ensure to communicate stock limitations clearly to customers during the warranty process.