PROCESS UPDATE:
Update as of 27 FEB 2025
For customers who received a unit through the LA Dream Donation Drive and have reported a defective product, please note that these units do not come with a lifetime warranty and were provided as-is at the time of distribution.
What Customers Can Do:
Return to LA Dream Center for a Replacement
Since there are still available units there, customers may visit the LA Dream Center to exchange their defective unit.
Verification Process
Donny at the Dream Center has confirmed that they can verify recipient records and will facilitate a unit swap for those eligible.
If customers inquire about a replacement, kindly direct them to the LA Dream Center for assistance.