MA-12 Pro Preinstalled Filters

PROCESS UPDATE:

Update as of 19 DEC 2024

Please be advised that the MA-12 PRO pre-installed filters, like the MA-50, don’t come wrapped in plastic because of fit issues. 

The manual says otherwise (image attached), so please let customers know if they ask. 

Kindly reassure them that their MA-12 PRO units are brand new despite the conflicting information in the manual. 

We’re working on updating the manual to clear this up.