PRODUCT UPDATE:
Update as of 30 SEP 2024
Reminder:
Walmart Orders do not reflect in Extensiv right away after an order is placed in the platform (Normally it takes 2-4 hours to show in Extensiv).
Ensure that we monitor orders especially with those cancelation request and cancel/place the order on hold to prevent the order from being shipped. Walmart Order Numbers start with 200---
Walmart orders with Open Cancelation Requests in Walmart will not Sync Shipped status in Walmart even if Extensiv Ships the Order. Extensiv will show the following errors:
Please see picture below:
Kindly Review Order in BOTH Walmart and Extensiv for any Cancelation/Refund Request.
Please see picture below: