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This is what the customer's see when the reschedule link was sent to them, The time frames available here are the requested time frames given by the technicians based on their availability
If the customer would like to proceed, he would simply choose the time and click on reschedule now
It will then move forward to another page, to review the date and time
Once confirmed, the customer or user can be directed to the final confirmation
If there are no time suggestions of if the customer is not available on the time frames suggested by the technicians, They are directed the image below
This page will give the customer the following options
Change the address listed on the appointment
Reschedule
Reschedule page will allow them to choose another time and day based on the funnel
Cancel
The customer will be requested to answer the reason for the cancelation
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