Service Steps
Booking
Initial Estimate
On-site Estimate
Completion
Handyman - The funnel holds a lot a wide range of jobs, to deny a service you would need to determine the scope of job requested or simply allow the customer to book a request knowing the dispatch process
Pricing
Initial estimate are always non-binding until after it has been discussed on site
Minimum of 2 hours is collected regardless of the time spent by the technician unless otherwise the technician allows a lower cost
Hourly rates may change depending on the scope of job or man power needed
Materials & Equipment
Technicians are allowed to procure materials for the customer, and the pick-up time for the technician to procure the parts can be charged on the hours provided. The materials that are requested to be purchased by the technician are mostly accessories to complete the service. If the customer opts to have the technician purchase the actual appliance, furniture & Hardware for the service requested, we will strongly advise them against that due to warranty, pricing & customer tastes.
A request through our handyman funnel is designed only for Labor, any discussion in regards to purchasing hardware or materials will be done on-site
Hourly charges differ depending on the type of requested job
DNS
Do not work on jobs requiring 3 or more technicians
Do not do Masonry works, (Sheet rock replacement, sheet rock repair, concrete plastering)
Do not do Landscaping (Mowing the lawn, tree cutting, bush trimming)