Chat

Appointment chat is designed to communicate specifically on the appointment, the chat information will not show up anywhere.

Dates and times will be indicated and divided if there are multiple days. The time is based on the appointment's time zone.

Blue indicates a message we sent while the gray message indicates it is a message from the technician

Puls System is an automated message in regards to updates done on the detail page

The message will be stored and cannot be unsent or deleted

The chat heads on the left corner indicate every technician who has claimed and resent the job out properly, manually removing a technician from a job, with no prior message removes that chat heads.

Open chats are marked with the red number, the number indicates the number of chats left open