General Channels for task use
td_ops - Dispatch escalations, dispatch requests
td_review_threat - Review threats coming from customers
td_rr - All refund request
td_internaltasks - Current appointment being handled per agent
td_cxreviews - Reviews posted by all customers
td_eod_reports - Daily end of shift reports
td_finance - Refund processing requests
td_guarantees - Guarantee threads for submitted guarantee form
td_payout - Payout inquiries or adjustments
td_refund500 - Refund request approval for amounts over $500
techsupport-not911 - Reports for system bugs
tech_resource - Page dedicated for links to assist technicians
newtech-alert - Outreach request for all technicians below 10 jobs
sales_ops_puls_team - Main channel for sales team activity