INTERNAL

ESCALATIONS SHEET (Cases, Refunds, Guarantee, Urgent, Payout, Monthly reviews, SMM Daily Logs, Totals)

https://docs.google.com/spreadsheets/d/10OpA6jpr9S8TQpc3hroI9Pr-9rn5pek4KxZRXygo10o/edit#gid=0

TECH CHAT/TXTLINE  - tracking/logsheet

https://docs.google.com/spreadsheets/d/1r9iwBuzm6FMCFZhbmfCdH-AmslswgQ4-V9cpLmFd8dE/edit#gid=0

STF/ASU  - tracking/logsheet

https://docs.google.com/spreadsheets/d/1GxT7SXEQCPWxVKqy-vWa5zhlKAhDe8s88ENpiBwvBcQ/edit#gid=347090239

BROADCASTERS -  - tracking/logsheet

https://docs.google.com/spreadsheets/d/1gz6oSyodW8mLmJcFUWp9xtfUwCLCOAAhxJrzhCUwfZc/edit#gid=521103879

ENDORSEMENT/SUPERVISORY CALLS HANDLED: tracking/logsheet

https://docs.google.com/spreadsheets/d/123Fmd0-aPtCPavW12sWf0Mi76enmpF9RHBn1qWi4d7E/edit#gid=885412562

SHARED 

MEMBERSHIP CANCELATION CALCULATOR

https://docs.google.com/spreadsheets/d/1KGe2qcoTYprOi0x6Hf5xu5kEg0ro2amQSm0ATY7-ECQ/edit#gid=541716177 

BOOKED APPTS: SCHEDULING (Daily tracker for successful bookings for the scheduling team )

https://docs.google.com/spreadsheets/d/1XjXYtNNPBzQaITr9u3lhv_y7SDfrtgVsDaP9gtHHKHk/edit#gid=1240067528

SALES DNS ZIP CODE LIST

https://docs.google.com/spreadsheets/d/1c6UGh2KbvY4rZtVybaUEaB8QBb2m4wgwsTsTR0beTho/edit#gid=448525564

MEMBERSHIP CASES

https://docs.google.com/spreadsheets/d/1N6PCDVaRLxIJgcE4pS_EfDhE8Wo7zdRiJ46-75Wwm0Y/edit#gid=862499285

CX | R&R MANAGEMENT 2022-2023

https://docs.google.com/spreadsheets/d/1evtN9BnhuuQNSZFRMnB7Hc1BrXN0maMWV_mBA-Lw_PU/edit#gid=1829751947

DISPATCH/SUPPORT LOGS (Broadcasting, Chats, Collections, Daily Logs, PTF, SR, STF, Totals, Tech List)

https://docs.google.com/spreadsheets/d/1gz6oSyodW8mLmJcFUWp9xtfUwCLCOAAhxJrzhCUwfZc/edit#gid=873568296 

DATA SHEET

https://docs.google.com/spreadsheets/d/1QHv3-1ekwhF12UjudmghFL0iJgD9Or4EEqKnLxv_G04/edit#gid=1391768302

MEMBERSHIP CARE TEAM SHEET - all data regarding membership/claims

https://docs.google.com/spreadsheets/d/1N6PCDVaRLxIJgcE4pS_EfDhE8Wo7zdRiJ46-75Wwm0Y/edit#gid=650939950