Property Manager (PM): An individual or company responsible for overseeing the day-to-day operations of a property on behalf of the owner.
Tenant: A person or entity that rents or leases a property from a landlord or property management company.
Landlord: The owner of a property that is rented or leased to a tenant.
HOA (Homeowners Association): An organization responsible for managing and governing a community or condominium complex, typically funded by dues paid by homeowners.
1P Technicians - 1st party technicians/ Puls Technicians/ Puls in-house techs
3P Technicians - Out-of-Network service providers / 3rd Party technicians
Work Order (WO): Service request being sent to us by the Property Management
Certificate of Insurance (COI): a document issued by an insurance company or broker that provides proof of insurance coverage to a third party. It typically outlines the essential details of an insurance policy held by an individual or organization.
W9 - an official document in the United States used for tax purposes
ACH Payment - (Automated Clearing House payment) is an electronic transfer of funds between banks through the ACH network. It allows for the movement of money between bank accounts without needing paper checks, credit card networks, or wire transfers.