Handling Low CTS Scores

The Course and Teaching Survey (CTS) is a university-wide tool used to evaluate courses and instructors. At the end of each semester, the surveys are distributed online to all university students.

Key Terms:

• Department Mean: The mean score for all credit or foundation courses.

• Section Mean: The mean score for the section taught by the concerned teacher; this is the teacher's score.✅

• Course Mean: The mean score for all sections of the same course.

• College Mean: The mean score for the entire college or center.

The University considers any mean below 2.50 as "unsatisfactory" and any mean in the range of 2.50-2.75 as "marginal."

Procedures for Handling Low CTS Scores:

1. Review Process:

   • The CTS scores are reviewed by the CPS administration every semester.

   • If a teacher scores below 2.50 in two consecutive semesters in most of the courses they have taught, the scores of all courses taught in that semester are averaged.

2. Intervention Steps:

   • If a teacher’s average CTS score for the courses they teach is below 2.50, the DD for Professional Development and Research (DD-PDR) will discuss these results with the teacher’s CL.

   • The teacher will be notified both in writing and verbally by the DD-PDR and may be invited to a meeting. During the meeting, the teacher will be asked to explain the results and will be given one semester to improve their performance.

   • During that improvement semester, the teacher will be observed by the CL. The teacher’s performance will also be monitored in the subsequent semester.

   • The teacher will be informed that continued low performance may lead to termination.

3. Final Review:

   • If the teacher’s performance is still low at the end of the second semester, they will be observed by the Director or a person nominated by the Director.

   • If no improvement is demonstrated during this observation, the teacher will be given six months’ notice of termination.

By following these steps, the CPS ensures that teachers have the opportunity to improve their performance while maintaining high educational standards for students.