Other Technical Roles

Technical Support Assistants  

• Design and maintain web pages in alignment with the CPS’s vision and objectives. 

• Keep web-based information for students, teachers, and prospective students up-to-date. 

• Collaborate with the CPS courses, committees, units, and teams to ensure the appropriateness of online materials. 

• Coordinate with the Center for Information Systems (CIS) on technical issues. 

• Manage and resolve issues related to e-learning courses and facilities within the CPS. 

• Update the CPS staff on the use of information and communication technology. 

• Facilitate cooperation among groups involved in ICT and e-learning within the CPS. 

• Oversee the procurement of relevant materials, software, and equipment. 

• Perform daily checks on computer laboratory equipment. 

• Address software issues in lab computers as necessary. 

• Report hardware issues to the CIS for prompt resolution. 

• Support the Student Support Committee upon request. 

• Produce instructional CDs and DVDs for the CPS faculty. 

• Fulfill staff requests for replacement of toner cartridges for office printers. 

• Assist teaching staff with the operation of computer lab equipment as requested. 

• Provide basic audio-visual support for the CPS staff, including setting up and operating video equipment as needed. 

• Ensure all software and hardware function correctly. 

• Maintain and provide technical support for the special needs lab. 

• Support test administration and related activities. 

Bookstore Attendant 

• Supervise the management of books in the centre’s bookstore. 

• Liaise with the Procurement Department at SQU regarding book orders. 

• Coordinate with the print shop for the receipt and transportation of books. 

• Oversee the distribution and return of books. 

• Manage financial penalties related to books. 

• Update and print Barcode Labels. 

• Assist in the preparation, organization, storage of books, and archiving of folders. 

• Coordinate annual book orders with the Deputy Director for Academic Programs (DDAP) and Heads of Departments. 

• Collaborate with department assistants on stationery needs. 

• Provide reports on bookstore workflow. 

• Oversee the sorting process of books. 

• Perform additional duties as assigned by the DDAP. 

Photocopy Technician  

• Collect and copy course materials for all academic staff in the CPS. 

• Coordinate and manage in-house material printing with the university print shop. 

• Track and ensure the completion of printing requests for courses with the university print shop. 

• Maintain a daily log of photocopying requests within the centre. 

• Provide technical support to academic staff in using photocopy machines. 

• Prepare monthly reports on the usage of photocopy paper and the condition of the machines. 

• Handle other relevant duties as assigned by superiors. 

Messengers 

• Collect and distribute university mail and internal correspondence, ensuring delivery to the correct departments. 

• Deliver external correspondence from the unit to the mail department and other university departments. 

• Understand and improve the workflow system. 

• Implement security and safety standards to ensure a suitable working environment for the unit. 

• Perform other relevant duties as assigned by superiors.