Testing Centres

The IELTS Testing Centre is affiliated with the British Council and operates under the supervision of Cambridge ESOL Examinations. It is an open center that offers services to the public. It also  provides discounted prices for IELTS tests to SQU students (across undergraduate, master's, and doctoral programs, as well as community courses), graduates, staff, faculty, and their spouses and children. 

Composition: 

• CPS Director as Centre Director 

• Deputy Director for Professional Development and Research as a Line Manager 

• IELTS Administrator  

• IELTS Administrator Assistant 

Responsibilities of IELTS Administrator and Assistant: 

• Manage the IELTS Centre according to guidelines set by Cambridge. 

• Maintain secure management of software programs and data storage websites. 

• Communicate with Cambridge, the British Council , and the ROSM Team 

• Provide necessary materials for investigations, audits, or inquiries and prepares for audit visits. 

• Attend an annual mandatory meeting with Cambridge. 

• Recruit, train, and monitor the work of office staff. 

• Update the centre's website. 

• Maintain secure handling of materials and logs. 

• Set IELTS session dates and ensures a minimum of 90% accuracy in matching real numbers to provisional entries. 

• Conduct self-audits and manages the centre's finances, including budget submissions. 

• Ensure that services are professional and customer-friendly. 

• Manage the confidentiality and security of candidate data. 

• Handle inquiries about results, manage absentees and transfers, and resolve candidate complaints. 

• Provide general information about the test and facilitates post-test services such as issuing additional certificates or sending certificates to other institutions. 

• Recruit test day staff and participates in the recruitment of examiners. 

• Train, monitor, and assign duties to test day staff and ensures regular monitoring of examiners. 

• Maintain examiners’ active status and supervise standardization and recertification. 

• Update the examiner database post-monitoring and recertification sessions. 

The IC3 Centre is affiliated with KUDOS, Oman, and operates as an open center offering services to the public. Additionally, the Centre provides discounted rates for SQU students, making it accessible and affordable for the university community.

Composition:

• CPS Director as Centre Director

• Deputy Director for Professional Development and Research as a Line Manager

• IC3 Administrator

• IC3 Administrator Assistant

Responsibilities of IC3 Administrator and Assistant: 

• Manage the IC3 Centre.

• Maintain secure management of test materials.

• Communicate with KUDOS.

• Provide necessary materials for investigations, audits, or inquiries and prepare for audit visits.

• Recruit, train, and monitor the work of staff involved in IC3 testing.

• Update the Centre's website.

• Set IC3 session dates.

• Conduct self-audits and manage the Centre's finances, including budget submissions.

• Ensure that services are professional and customer-friendly.

• Manage the confidentiality and security of candidate data.

• Handle inquiries about results, manage absentees and transfers, and resolve candidate complaints.

• Provide general information about the test and facilitate post-test services such as issuing additional certificates or sending certificates to other institutions.