Line speed is a set a questions, when used properly, that will help you not only guide the customers down the line, but will also improve the quality and speed of service you can provide.
Line speed should be used with every customer.
Hi, Welcome to Hot Head Burritos, How can I Help You?
Have you been here before?
First Time Customer...
Great.
We recommend our Craft Options.
Do you like spicy or mild?
Returning Customer...
Would you like a craft option or Build your own?
Would you like...
A
Burrito or
Bowl?
Would you like...
White,
Brown
or
Mexican Rice?
Would you like...
Black
or
Pinto Beans?
Would you like...
Fajitas
or
Pan Seared
Veggies?
Would you like...
Chicken,
Steak,
Pork,
Barbacoa
or
Taco Meat?
Would you like...
To Make It Spicy Today?
Would you like...
To Add Queso
For A Little Extra?
Would you like...
Pico
or
Corn?
Would you like...
Onions, Jalapenos or
Banana Peppers?
Would you like...
Roja,
Verde
or
Wild Salsa?
Would you like...
To Add Guacamole For A Little Extra?
Would you like...
Hot Head Sauce, Sweet Habanero
or
Jalapeno Ranch?
Would you like...
Cilantro
or
Lime Juice?
Would you like...
Sour Cream, Cheese
or
Lettuce?
Using an open hand,
point at the entree.
Does This Look Good?
Would you like...
To Try It Toasted Today?
Would you like...
To Make It A Meal Deal?
Or
Would you like...
To Add Any Chips, Drinks
or
Cookies Today?
Thank You, Have A Great Day?