C1 - EXPLAIN THE DIFFERENCE BETWEEN A PROFESSIONAL RELATIONSHIP AND A PERSONAL RELATIONSHIP
2.1.
C2 - DISCUSS THE ROLE OF COMMUNICATION IN BUILDING AND MAINTAINING PROFESSIONAL RELATIONSHIPS IN HSC
2.3
- Informal
- Private
- Intimate
- Formal
- Restricted
- Short
In professional relationships, there are a few things to consider:
In professional relationships, there are a few things to consider:
- Working within policies and procedures
each discipline has their own values and/ or codes of conduct
- Limits and boundaries of professional relationships
all relationships should be appropriate and focused on the service user
- Underpinned by health and social care values
these are principles that individuals/ groups hold.
- Confidentiality
respecting individuals' privacy
Listening
Listening
Empathising
Empathising
Decision-making
Decision-making
Informing care
Informing care
Concern
Concern
Reassuring
Reassuring
Building trust
Building trust
Confidence
Confidence
Confidentiality
Confidentiality
Positive personal regard
Positive personal regard
Useful links
Useful links