Employee Development/Training


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Training Opportunities

DNR is committed to providing a variety of training opportunities with our Learning Management system (LMS).   DNR will be able to offer a variety of training modules over the coming months.

To access the LMS you may click on the following link: https://dnr-csuglobal.talentlms.com/index

Please be aware the Password Reset option on the LMS login screen does not work, no one will respond as the link is inactive

If you do not currently have access to the LMS or require a password reset please contact Anna Kargobai-Murray at dnr_hr_employeebenefits@state.co.us 

Annual Compliance Training Series (FY22-23 Modules are now assigned in the LMS)


All DNR employees are requested to complete training on topics that promote a safe, ethical, and respectful workplace.  All permanent employees should complete Compliance and EDI training on an annual basis. DNR will make these training modules available to you through the LMS.

 



 MODULES INCLUDE:

Equity, Diversity and Inclusion Training

The State of Colorado will be offering a single EDI module for Permanent State Employees later in the fiscal year (tbd).  DNR will load the offered module into the LMS and notify everyone when it is available.  TBD

For more information about DNR's Equity, Diversity and Inclusion initiatives please visit the EDI Intranet Page by clicking HERE.




DPA Training Opportunities


The 2 below certificates are offered FREE to State employees through COE. Course descriptions and registration links below. Certificate programs are groups of classes with a common theme. Certificate programs deliver breadth and depth of knowledge through the variety of classes within the program. 


Statewide Supervisor Certificate- 



This four-day, cohort-based program is designed to prepare employee leaders operating at all levels of State government with essential skills and knowledge to become successful supervisors. Research has shown that leadership is an acquired set of skills and not something people are born with. Additionally, good leaders use what they have learned to guide their team to success. The Statewide Supervisor Certificate provides the skills and knowledge new supervisors need to know in order to be successful.


The certificate consists of classes held one day per week for one month. It is instructor-led and delivered online. Participants will be assigned homework and application activities to reinforce real-life learning. 

Session 1: Leadership Essentials

Session 2: Policies & Legal Responsibilities

Session 3: Hiring and Compensation

Session 4: Performance Management

Register HERE for the Statewide Supervisor Certificate



Customer Service Certificate


This Customer Service Certificate is designed to support customer service improvement initiatives. The courses in this program provide education and experience on the interpersonal aspects of customer service, resolving conflict, communicating effectively, and managing accountability. This program is open to all State employees, and is perfect for anyone who regularly works with people to support the operations of the State. Through completion of this program, participants will complete the Success Insights assessment to increase awareness of self-perceptions and how these impact the way we provide service. This certificate includes six classes that will provide participants with a set of skills that can be applied to any customer interaction to deliver effective, efficient, and elegant customer service solutions. Participants sign up for the entirety of the certificate program with a single registration. This program includes a Capstone class which will require participants to complete a series of reflection and discussion activities designed to help identify key learning and behaviors that can be applied on the job. Participants who complete all seven components of this program will be listed on the Honor Wall of the COE website to recognize the accomplishment of achieving this certificate.

Day 1: Exceptional Customer Service  – set the foundation for customer service with definitions, strategies, and models

Day 2: Effective Communications and Listening  – get clear on effective communication

Day 3: Courageous Conversations  – learn how to overcome communication barriers when stakes are high

Day 4: Accountability is a Two Way Street– learn to establish and accept accountability

Day 5: Unconscious Bias – Identify how bias can get in the way of service

Day 6: Capstone Class  – pull it all together and share with the class what you learned and how you will apply these skills


Register HERE for Customer Service Certificate



For other training opportunities available through COE - visit the Training Calendar.


Other Training and Development Opportunities