HP ENVY 6555e Not Printing

Whenever you try to print from your HP ENVY 6555e printer, it shows nothing. All you get is a blank sheet. That’s not a new problem; it is one of the most searched printer problems online. It can be easily resolved in just a few minutes. You can try the following troubleshooting methods and get the issue fixed on your own: 

Deactivate the Offline Mode

Windows

• Open Settings, then go to Bluetooth & devices.
  
  

• Select “Printers & scanners.”
  
  

• Click on your HP ENVY 6555e.
  
  

• Click Open print queue. If any jobs are listed, right-click each one and select Cancel.
  
  

• Back in the printer settings, click Printer in the menu bar and untick “Use Printer Offline.”
  
  

• Try printing again. The status should change to “Ready.”
  
  

macOS

• Open System Settings >  Printers & Scanners.
  
  

• Select your HP ENVY 6555e and click Open Print Queue.
  
  

• Cancel any stuck jobs. Then click Resume if the queue is paused.
  
  

• If the printer still appears offline, remove it from the list and re-add it using the + button.

Clear Print Queue 

• Press Windows + R keys together to open the “Run” dialog box.
  
  

• Type services.msc, and Enter.
  
  

• Find and right-click Print Spooler.
  
  

• Select “Stop.”
  
  

• Open File Explorer and go to C:\Windows\System32\spool\PRINTERS.
  
  

• Delete all files in that folder, but don’t delete the folder itself.
  
  

• Come back to Services, right-click Print Spooler, and select “Start.”
  
  

• Try printing again.
  
  

Update Drivers 

• Go to the Microsoft Store, Mac App Store, or hp.com/hpsmart.
  
  

• Download HP Smart from there, then launch it.
  
  

• Add your printer if it is not already listed. HP Smart will detect it on your network.
  
  

• If you see any firmware or driver updates, HP Smart will prompt you to install them.

Source:- HP ENVY 6555e Not Printing