As a result of the various technical faults and hardware issues, you can get your Epson ET 3850 printer in an offline state. These issues could be outdated firmware, an unknown software glitch, loose wires, and several others. Learn about some proven and effective methods here to troubleshoot the issue and get the printer online once again.
Solution 1: Restart the Printer
. For the first step, press the power button to turn off the printer.
. Next, unplug the power cord from the printer.
. Wait for a couple of minutes.
. Now, plug in the power cord and turn on the printer.
. Then, check if your Epson printer is in an offline state.
Solution 2: Ensure that Use Printer Offline is Deselected
. First, push the Windows + R buttons at the same time to open the Run dialog box.
. In the open box, enter the control panel and click OK.
. On the next page, you should change the View by settings to large icons and click on Devices and Printers.
. Look for your Epson printer name, right-click on it, and select the ‘See what’s printing’ option.
. Now, head to the Printers tab and make sure there’s no right check on ‘Use printer offline.’
. After that, exit the window and see if you are able to print using the printer.
Solution 3: Delete Pending Print Job
. Initially, open the run dialogue box by pressing the Windows + R keys together.
. Then you should enter the control panel in the open field and then press OK.
. After that, select the Printers and Drivers option.
. Next, right-click on your Epson printer and choose the ‘See what’s printing’ option.
. Go to the Printer tab and choose ‘Cancel All Documents.’
. When you see the pop-up to confirm, select Yes, then close the window.
Source:- Fix Epson ET-3850 Offline Problem