Fix HP OfficeJet 8015e Paper Jam Issue

Getting the printer in a paper jam situation is very common for its users. This could be the result of various problems, such as wrong paper placement, printing settings, connection issues, weak power supply, and many others. If you are facing this problem, look for these points in your printer. In addition, below are further guides you can use to try to completely troubleshoot the problem.

Method 1: Inspect and Remove Jammed Papers

. First, open your HP printer and the front cover, then lift the cartridge access door.

. Next, you should slide the ink cartridge from left to right and right to left or vice versa.

. Take a look and remove any pieces of paper.

. Take out the paper path cover, and then take out any pieces of paper.

. After that, attach the paper path back till it makes a snap sound.

. Shut the front cover, and then lift the cartridge access door.

. Now, you should press the two buttons on the opposite ends of the paper output tray to take it out.

. Next, slide out the input tray.

. After that, remove all the papers.

. Now, lift up the paper tray and take it out.

. With the help of a flashlight, look for any jammed paper and take it out.

. Then, reinstall the input tray and output, and insert the papers back.

. Take out the output tray and try to print a document.

Method 2: Reset Printer

. Remove the power cord while the printer is on.

. Then, you should wait for 60 seconds.

. After that time, insert the power cord back into the printer and the outlet.

. At last, see if the problem is gone.

If the paper jam problem still persists, then it would be best to look for more solutions.

Source:- Fix HP OfficeJet 8015e Paper Jam Issue