Phone Number
09240250346
Email Address
support@truemeds.in
Head Office
Office Unit no. 1, 2, 5, & 7, 6th floor Urmi Corporate Park Solaris, Saki Vihar Rd, Opp. L&T Flyover, New Mhada Colony, Budhia Jadhav Wadi, Mumbai, Maharashtra 400072.
India holds over 25 crore chronic patients who require monthly medication. Medicine bills push millions into financial distress every year. This organisation addresses that crisis directly through technology-driven healthcare access. They use a proprietary algorithm to match patients with quality generic substitutes. Their tele-health model connects buyers with over 600 certified doctors for free e-consultations. The approach reduces monthly medicine expenses by up to 51% for chronic patients.
Generic Substitute Matching
They recommend branded generic medicines carrying identical salt compositions to their branded counterparts. These substitutes go through the same testing standards as original branded products. Manufacturers like Cipla, Dabur, Himalaya, GSK, and Patanjali supply medicines through their network. The organisation sources every product exclusively from the top 1% of Indian pharmaceutical companies. Customers view salt composition, price differences, and manufacturer details before placing any order. This transparent pricing structure removes hidden costs from the buying process entirely.
Technology-Powered Ordering
Their app and website allow users to upload prescriptions directly as PDF files. Enhanced search support helps customers find medicines faster and more accurately. The refund tracker tool lets buyers check refund status without contacting support. Milestone-based streaks keep users engaged with their health journey consistently. The tele-consultation system connects patients to over 100 licensed pharmacists for guidance. Buyers across 19,000+ pincodes and 1,000+ cities access doorstep medicine delivery nationwide.
Beyond prescription medicines, they stock 2.5 lakh+ medicines and healthcare products. Multivitamins, daily supplements, diabetes care products, and health devices form part of their catalogue. Skin and hair care, baby and mom care categories expand their wellness offering considerably. Customers access nutraceuticals from top health and pharmaceutical companies through a single interface. Their health library, disease condition guides, and Ayurveda resources educate buyers about their treatments. Educational content helps patients make informed choices before switching to affordable substitute medicines.
Recognition and Impact
The organisation received the IAMAI Best Health-Tech Solution of the Year award in 2024. Leading global investors back their long-term commitment to healthcare affordability across India. Over 1 crore Indians rely on their e-pharmacy services for daily medicine and healthcare needs. They have generated over ₹300 crore in cumulative savings for Indian patients till date. Customer support operates seven days a week between 9 AM and 9 PM. Their growth rate reached 60X expansion within just 20 months, reflecting strong market demand.
Savings Calculator Access
They offer a dedicated savings calculator tool so customers understand their monthly cost benefits. The lowest price guarantee policy reinforces their commitment to medicine affordability without quality compromise. First-time buyers receive a flat 25% discount using the FIRST25 coupon on their initial order. Repeat orders carry a minimum 20% discount applied automatically during checkout. Buyers pay no delivery charges beyond a specified minimum order value. This pricing structure makes regular medicine refills significantly lighter on household budgets across India.