CITY Chennai
Contact Number 9443312306
Head Office #1169, P.H Road, Near Rohini Theater Signal, OPP: Metro Train H.OKoyambedu, Chennai – 600107.
Facilitating Cargo Coordination Across South India
Since 1993, a South India-based logistics facilitation organisation has built one of the most structured cargo coordination networks in the region. They did not start as a technology company. They started with a straightforward goal — to support parcel movement effectively across Tamil Nadu and its neighbouring states. Over three decades, they have grown into a widely recognised facilitator of logistics efficiency, operating through a combination of branch infrastructure, computerised systems, and an experienced agents network. The organisation does not perform shipping operations. They do not handle freight directly. What they do is build and maintain the operational framework that allows businesses and individuals to move permissible goods reliably and with full traceability.
Operational Origins
The organisation traces its roots to Mettur Dam in Tamil Nadu, where their headquarters still stand today. From this base, they have extended their presence across Tamil Nadu, Pondicherry, Karnataka, Andhra Pradesh, Hyderabad, and Telangana. Their ISO certification signals that this expansion has not come at the cost of quality control. They have maintained consistent process standards across every branch they operate. Company-owned warehouses sit at all major district headquarters, giving cargo a structured point of receipt at both origin and destination. This physical infrastructure does not move goods on its own. It creates the conditions under which goods can move predictably, on schedule, and with accountability at every stage.
Branch Network Strength
Their Chennai main office on P.H. Road anchors northern Tamil Nadu operations. The Bangalore hub at Sultan Road in Chamrajpet handles the Karnataka corridor. The Hyderabad hub at Auto Nagar positions them well for Telangana-bound cargo coordination. Each branch runs on computerised operations, feeding data upward into a centralised system. This branch network does not exist merely as a collection of offices. It functions as a connected chain of data points, where every booking, every departure, and every arrival gets recorded and made visible. Businesses that send cargo regularly across these routes gain a meaningful operational advantage when they work through a network this deeply connected.
Computerised central tracking of cargo stands as one of the most practical features they offer. A consignor or consignee can enter a bill number and locate their parcel at any point in its journey. The system does not require a phone call or a manual inquiry. It surfaces the information directly. Beyond the tracking portal, the organisation pushes instant SMS alerts at every stage of parcel movement. A message goes out when a parcel is booked. Another follows when it departs a hub. A final alert confirms arrival at the destination branch. This SMS alert mechanism removes uncertainty from both ends of a shipment. Customers know where their cargo stands without having to ask.
CRB Parcel CRM Software
The technology partner behind their back-end operations is CRB Innovative Solutions Pvt Ltd. Their CRB Parcel CRM Software manages LR generation, booking records, and consignment data across every branch in the network. This parcel management software does more than log entries — it consolidates data from multiple carriers and branches into a single accessible view. Branch staff process transactions with consistency because every action flows through the same system. Central teams can view consolidated cargo data without chasing individual branches for updates. For businesses that send regular shipments and need digital traceability, this software setup represents a practically useful advantage over manual or paper-based alternatives. The system reflects how seriously they treat data accuracy as part of their logistics facilitation role.
Service Structure
Their service categories address a broad range of cargo coordination requirements. Speed cargo service targets time-sensitive consignments where next-day delivery is the expectation. The Daily Regular Express operates on fixed routes and scheduled timelines, forming the backbone of their routine cargo coordination activity. Door-to-door delivery extends coverage to both individual customers and corporate consignors who need goods collected and dropped without branch visits. The contract carrier arrangement suits businesses that require a regular, predictable cargo facility without managing their own fleet. Packers and movers services address household and commercial relocation needs. Across all these categories, the organisation does not perform shipping operations itself. They coordinate the movement of permissible goods — including food, flowers, mail, couriers, machinery parts, and household items — through a structured process built around their network.
They maintain a fleet of company-owned vehicles to reduce dependency on external transport operators. An in-house workshop handles vehicle maintenance, supported by well-trained technicians. Trained drivers operate each vehicle, and their route familiarity contributes to delivery schedule adherence. Leyland recognised their fleet standards with the Boss Award, pointing to the quality discipline they bring to vehicle upkeep. This in-house maintenance model keeps vehicles ready and minimises delays caused by outsourced repair timelines. The field capacity they have built over the years supports the reliability that businesses depend on when they use their parcel booking services across South India.
Agent Network Coverage
A richly experienced agents network extends their parcel booking service reach into towns and commercial zones without a direct branch presence. Agents act as local facilitators, connecting local businesses and individuals to the central booking infrastructure. The organisation actively accepts agent registrations, growing coverage steadily. Each agent feeds bookings into the same CRB Parcel CRM Software system, so every consignment — regardless of where it originates — enters the same tracking and billing framework. Businesses looking for parcel services from Chennai to Hyderabad, or across Tamil Nadu to Karnataka, benefit from this agent coverage at both the sending and receiving end.
Compliance and Accessibility
Their tax structure applies GST at five percent of total freight on all LRs. Registered companies and those booking fruits, vegetables, fish, or milk fall outside this charge. A clearly defined prohibited items list — covering rationed goods, petroleum products, explosives, weapons, acids, and valuables such as gold and currency notes — governs what they will not accept. This rules-based approach reflects ISO-consistent operating discipline. On the accessibility side, they accept UPI-based payments for parcel bookings, reducing friction for cashless customers. A 24x7 helpline provides direct access for queries and booking support. A structured booking guide helps first-time users navigate the process without confusion. Together, these features make logistics facilitation accessible to a wide cross-section of businesses and individuals across South India.