City
Mumbai
Contact Number
+91 022-62876901
Email Address
info@savex.in
Head Office
124, Maker Chambers III, 12th Floor, Nariman Point, Mumbai-400021, Maharashtra
This organisation carries over 37 years of operational history in India's ICT distribution sector. They serve more than 12,000 customers every month across 1,000+ cities. Their reach extends from Kashmir to Kanyakumari, covering virtually every major commercial zone in the country. They operate through 107 sales offices and 42 stocking locations spread strategically across regions.
Supply Chain Visibility
The organisation functions as a facilitator of logistics efficiency — not as a freight carrier or shipping operator. They do not handle cargo or perform transportation activities directly. Instead, they connect businesses with structured supply chain visibility tools. Their system consolidates shipment data from multiple courier partners into a single dashboard. This enables corporate users to compare delivery schedules and transit performance across carriers.
Software Powering Operations
Their ERP system, sourced from Swedish firm IFS and implemented since 2007, anchors their operational backbone. Built on top of this, their Business Intelligence (BI) software supports order planning and tight inventory management. The BI layer extracts actionable intelligence from high-volume data. Sales teams access live product specs, competitor comparisons, and partner accounting history through mobile apps. This positions data at the point of every customer interaction.
Carrier API Connections
The organisation leverages carrier API linkages to support consistent status checks across multiple regions. Flexible updates between city nodes reflect changes in transit without manual input. Tracking IDs give users constant access to shipment position, transit status, and estimated time of arrival. The system supports milestone-based visibility on time-sensitive items. Document flow, proof of delivery, and shipment history are all supported for both domestic and international routes.
Automation Driving Efficiency
After partnering with eShipz, a logistics automation intelligence solution, bulk shipment processing became significantly faster. Label generation now happens with a single click, increasing order processing speed by over 80%. SLA-triggered pickup workflows removed the need for back-and-forth coordination with carriers. Rule-based allocation helps dispatch teams choose the right courier based on performance, location, and delivery SLAs. This shift freed the operations team to focus on partnerships and customer experience.
Multi-Carrier Network
Rather than depending on a single logistics provider, they access a multi-carrier network to optimise courier selection. Analytics tools let businesses gauge network responsiveness and turnaround times. Tracking modules connected to service metrics allow corporate users to gather structured analytical information. Shipment volumes and patterns feed forecasting models within connected logistics frameworks. Businesses use these tools specifically to assess partner carriers' adherence to service levels.
Growth Trajectory Ahead
Their roadmap includes improving delivery predictability through smarter ETA tools. Post-purchase communication enhancement and returns management through reverse logistics form part of their next phase. The organisation also distributes a wide range of ICT products — servers, network storage, security systems, UPS systems, and cloud services like DaaS and IaaS. With a partner network of 7,000+ resellers and over 200,000 engineers in their extended team, their distribution infrastructure continues to expand.