City
Lucknow
Contact Number
(+91) 522 – 4049876
Email Address
support@doxnpak.com
Head Office
G-6/308, Phase-2 Transport Nagar, Lucknow – 226012
This organisation operates as a facilitator of logistics efficiency across North and Central India. They do not handle freight directly or perform shipping operations themselves. Instead, they connect businesses and individual customers with courier and parcel movement solutions. Their head office sits in Lucknow, with branch offices spread across UP East and UP West regions. They plan to extend their presence into Uttaranchal shortly.
Door-to-Door
One of their well-known service categories is door-to-door parcel collection and drop-off coordination. They also offer reverse pickup, a customised arrangement where goods move from recipient back to the sender. This service benefits e-commerce sellers significantly. Businesses use it to manage product returns without building their own logistics infrastructure. The organisation does not physically move these goods but facilitates the entire coordination process between parties.
Digital Tracking
Their digital tracking tool allows users to locate consignments using a 10-digit tracking ID or Airway Bill (AWB) number. Users access shipment status through their online tracking portal without creating an account. The AWB-based consignment tracking system covers both domestic and international parcel services. International shipments move through their global partner network, and users track them on the same portal. This approach reduces dependency on phone inquiries for shipment updates.
Mobile Application
They offer a courier tracking app available on both Android and iOS devices. The app lets users save multiple consignment numbers simultaneously. Push notifications alert users whenever shipment status changes. E-commerce vendors and bulk shippers find this feature particularly useful for managing high-volume orders. The app follows Google's user experience guidelines, keeping its interface readable and easy to navigate on mobile screens.
Warehousing Solutions
The organisation facilitates flexible warehousing solutions for clients with short-term or fluctuating storage needs. They offer variable-cost warehousing, which suits businesses that cannot commit to fixed storage contracts. Their team handles goods with personal attention, following internal safety and time-saving standards. Beyond storage, they also facilitate payment collection services in the banking sector, showing a broad understanding of operational support requirements.
Customs Clearance
They facilitate commercial shipments requiring import and export customs clearance. This positions them as a useful resource for businesses moving goods across international borders. Their team handles documentation and compliance coordination rather than physically managing freight. Blue-chip organisations across UP feature among their regular clients. The organisation has built its identity over 15 years of continuous service in the logistics coordination space.
Workforce Strength
Their internal team consists of over 200 employees across multiple departments. Staff includes trained packers, warehouse workers, planners, and lift-reach truck drivers. All employees follow quality-focused operational protocols. The organisation emphasises customer customisation, where each client's specific requirements shape how services get structured. This approach allows them to serve both residential customers and large commercial clients without applying a one-size-fits-all model to their coordination process.