City
Gurugram
Email Address
mgmt@eshopbox.com
Head Office
5th Floor, Gate No. 03 & Gate No. 04, Ambience Island, NH 48, Gurugram, Haryana – 122002
This organisation operates as a technology-driven fulfilment facilitator for ecommerce brands across India. They connect sellers to over 30 sales channels, including Amazon, Flipkart, Myntra, and Shopify stores. Their fulfilment centres sit at strategic locations to keep inventory close to buyers. The company does not perform freight operations or handle transportation directly. Instead, they coordinate pick, pack, and dispatch workflows through their software infrastructure. Brands benefit from faster order cycles without building their own warehouse network.
WMS Capabilities
Their Warehouse Management System, known as Eshopbox WMS, automates core warehouse tasks end to end. The software routes orders based on inventory availability and buyer proximity automatically. It generates intelligent packaging recommendations to cut weight surcharges on outbound shipments. Operators receive step-by-step instructions throughout each pick-and-pack cycle. The WMS also supports barcode scanning, inbound quality checks, and multi-location stock control. Businesses running high SKU volumes find the system particularly useful for reducing manual errors.
Inventory Tracking
The Eshopbox IMS gives brands full visibility into stock across all fulfilment centres simultaneously. It automatically allocates inventory against orders using arrival or expiry date logic. During peak periods, the system syncs inventory across every connected sales channel without manual input. Brands can create virtual kitting by grouping SKUs without pre-packaging them physically. This feature allows sellers to list multi-packs or mixed sets without holding separate bundled stock. Location-based inventory intelligence shows brands exactly where to store products for faster local delivery.
Order Exception Management
The organisation's software flags order exceptions automatically and notifies relevant teams immediately. Sellers can track every order through the fulfilment journey from a single dashboard. The system captures returns, inspects items for damage, and generates Claim Filing Reports with photo and video evidence. Returned stock gets sorted into sellable, damaged, or refurbishable categories through a structured QC process. This structured approach helps brands recover marketplace losses without managing the process manually. B2B bulk orders also move through the same automated import and dispatch flow.
Marketplace SLA Compliance
Meeting SLA deadlines across Amazon Prime, Flipkart Assured, and Myntra Express requires precise coordination. This organisation plans and processes marketplace orders well before SLA breach thresholds. Their distributed fulfilment centre network supports same-day and next-day delivery promises to end customers. Brands unlock high-conversion seller badges through this infrastructure without building independent logistics capacity. The company updates order statuses directly on marketplace portals, maintaining a two-way data flow. Sellers gain access to a branded order tracking page for their D2C customers as well.
Finance Reconciliation
Beyond fulfilment, the organisation's finance operations module consolidates marketplace earnings, fees, and adjustments into unified weekly settlements. Brands get clear payment statements without chasing multiple marketplace portals separately. The reporting suite covers sales performance, SLA compliance rates, shipping performance, and inventory levels in one place. Custom report scheduling allows teams to access the data they need on their own timelines. This level of financial transparency helps ecommerce businesses identify cost leaks and correct operational gaps efficiently.