EC Cargo Courier UAE Tracking

Origins Explained

A Dubai-based organisation operates as a logistics efficiency facilitator across the UAE and beyond. They do not perform shipping operations, nor do they handle freight directly. Their role sits between businesses and the complex world of cargo coordination. Founded over a decade ago, they have grown steadily across more than five Emirates. Today, they maintain 145+ branches spanning a global footprint that reaches approximately 99% of worldwide destinations. Their reach across 100+ countries positions them as a significant orchestrator of cross-border cargo facilitation.

Geographic Breadth

The organisation operates from Al Quoz, Dubai, with branch presence spread across Abu Dhabi, Ajman, Sharjah, and Ras Al Khaimah. They also hold 16 locations across Saudi Arabia. Internationally, they facilitate cargo coordination to destinations including India, Nepal, Pakistan, the United Kingdom, the USA, Canada, and Australia. Their Africa-facing reach covers countries such as Nigeria, Kenya, Rwanda, Angola, Cameroon, and Djibouti. This geographic coverage reflects a structured, multi-corridor approach to logistics facilitation. Each corridor operates with route-specific knowledge rather than generic freight handling.

Tracking Capability

The organisation runs a live tracking system accessible through a dedicated portal at tracking.eccargo.ae. Customers use this system to check cargo status at any point in transit. The tracking tool pulls shipment data and presents it in a readable format for the end user. This capability removes dependency on carrier-specific portals or manual follow-ups. The system works independently of the mode of transport — whether the movement occurs by air, sea, or road. Businesses coordinating high-frequency shipments find this consolidation of status data particularly practical.

Pricing Architecture

They operate a transparent pricing system that allows customers to plan expenditure with clarity. The structure avoids hidden fees and presents rates in a format that businesses can evaluate before committing. They offer two packaged subscription plans — a Basic Pack and a Premium Pack — priced at $150 and $250 per month respectively. Both plans include real-time rate shopping and custom business rules. The Premium Pack additionally extends coverage options and insurance features. This tiered pricing model allows small businesses and larger commercial operations to select a suitable level of service access.

Multi-Modal Facilitation

The organisation coordinates across three primary movement categories — air cargo, sea cargo, and land transport. They do not own aircraft, vessels, or road freight fleets in a carrier capacity. Instead, they act as coordinators who connect shipment requirements with appropriate movement options. Air freight facilitation covers urgent, time-sensitive cargo that demands speed above all. Sea cargo facilitation supports LCL (Less than Container Load) consignments, with direct LCL services offered to multiple international ports. Land-based coordination covers road freight between cities and towns, using a variety of trucks and trailers suited to different cargo sizes.

Door-to-Door Coordination

One of their most frequently used service structures is door-to-door facilitation. This arrangement removes the need for customers to coordinate separately with multiple logistics providers. They manage pickup from the origin address and coordinate delivery to the final destination. A project manager acts as the single point of contact throughout the process. This model works particularly well for individuals relocating from the UAE to countries like Canada, Australia, the UK, or European nations. Businesses moving stock between warehouses across borders also find this model operationally efficient.

Warehousing Infrastructure

The organisation provides warehouse storage facilities at key locations across the UAE. These facilities serve both personal and commercial storage requirements. They describe their storage spaces as well-organised, with safety and security measures actively applied. The warehousing offer functions as a buffer within larger logistics coordination arrangements. Businesses waiting for onward shipment clearance often use these facilities to hold goods temporarily. Personal users relocating internationally use them during transition periods between departure and final delivery. The facilities do not replace freight operations — they support the broader coordination process.

Relocation and Migration Support

Beyond cargo coordination, the organisation extends their facilitation model into relocation and overseas migration support. They assist individuals and families planning moves to Saudi Arabia, Canada, Europe, Australia, Switzerland, New Zealand, the UK, Ireland, the USA, France, and Germany. This support covers the logistics of moving personal belongings, household goods, and home appliances. The Transfer of Residency facility helps expats avoid unnecessary duties when moving appliances out of the UAE. Packing services form part of this extended support structure, preparing goods for long-haul international movement. The relocation model treats the customer as someone navigating a complex process, not simply someone dispatching a package.

Volume and Capacity Tools

The organisation makes a volume calculator available directly on their website. This tool allows customers to estimate the dimensional weight and volume of their consignment before booking. Accurate volume data influences pricing and determines whether sea cargo LCL or full container services apply. Businesses benefit from running this calculation before approaching the booking process. It removes uncertainty from the preliminary stages of cargo coordination. The tool reflects their broader approach of equipping customers with usable data before any formal commitment takes place.

Customer Scale and Reach

With over 500 staff, more than 100 vehicles in their operational fleet, and a satisfied customer base exceeding 100,000, the organisation operates at a scale that demands structured internal coordination. Their 20+ offices function as local touchpoints for customers across the UAE. Each office handles enquiries, bookings, and cargo status communication relevant to their geography. The organisation's Facebook presence alone records over 14,000 followers, with active audience engagement around promotional offers such as seasonal campaigns. Customer testimonials consistently reference the professionalism of their support team and the affordability of their pricing structures. This feedback loop informs how the organisation refines its facilitation approach across different customer segments and cargo types.