Reply the complaint about a guaranteed article

INTERNATIONAL WATCH CO.

14, Short Street ,

Singapore

Ref; C/117 19th September, 20...........

Mr. Yang Pin Chang,

40, East Market Road ,

Singapore .

Dear Sir,

We thank you for your letter dated 14th September, 20...........

In any case, please call on us with the watch and in case it does not bear any scratch, the same will be replaced immediately. Thanking you,

Yours faithfully,

for International Watch Co.

Manager

We are sorry to learn that the Tyson Watch you purchased from us has gone out of order particularly when the Tyson Watches are now being manufactured with the best Technical know-how and stand second to none in the world. Unless the watch has fallen or struck with any hard substance, it has almost nil chance of doing out of order.